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Specialist In High-End Laptops
Hardcore Gaming & Workstation
Retail Shops Auckland Wide

http://www.justlaptops.co.nz

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This shop is located in New Zealand. Prices are shown in NZD. You can communicate with this shop in English.

Detailed information PriceSpy members have rated Just Laptops (7.37)
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  • Perfect
    2 months ago
    Updated: 2 months ago
    I spent literally over a year trying to get Acer to repair or refund my computer and eventually came to these guys to ask for help. They had me set up with a new computer faster than you could blink and everything fully sorted. I'm a software engineering student in my honers year so my computer working rules my life. I can not recommend these guys enough and am super happy with the service I received from their returns people.
  • Perfect
    6 months ago
    The best place for high-end laptops. they have the widest range and have these laptops in showroom on display rather than just online. Best prices too. Purchased a Thinkpad X1 two years ago. Very good aftersales services even for not warranty issues. Highly recommended!
  • Very Poor
    6 months ago
    Purchased a new Chromebook online - did not work, so they said send to Acer for repair. after multiple attempts and various issues I still have an item that doesn't work over 2 months later! They now have the chromebook and just pass me from person to person re-requesting information and refusing anything but send away for repair again! Purchase here and you better hope it works out of the box!
  • Perfect
    6 months ago
    Professional and honest advices. Enjoyed my new laptop by far.
  • Perfect
    1 year ago
    Updated: 7 months ago
    Great service. Great range of products, nice and tiny showrooms in Albany. Absolutely best notebook prices in local market, (my 2nd purchase in the last 12 months already). will definitely come back and recommend to all.
  • Very Poor
    7 months ago
    The only reason why I gave it 1 star is because they were kind enough to offer free shipping as my laptop was purchased on a weekend and needed some updating, which couldn't be done until Monday as the technician does not work during the weekend.

    I had wasted so much time and effort in calling them and check on my order. It was only after calling them TWICE that my order was finally shipped, on a Tuesday late afternoon.

    The customer service was poor in terms of the level of urgency to ensure that customer orders are prioritised. They were not accountable in CALLING me when my address was incomplete (which was due to the fault of the sale associate who put in my address). It was only when I called them the second time that my shipping address was confirmed. They claimed that they had called me to confirm, to which I replied I had NO MISSED CALLS that entire day.

    If I hadn't called in the check the second time, chances are my laptop delivery could have been delayed by another day. In total, so far I have waited 6 days for my laptop and it still has not arrived.

    Customer service in store wasn't amazing either - the sale associate was shy and at times awkward. I knew what I wanted and asked to have a look at it - he did not offer any alternatives or additions to my laptop.
  • Perfect
    9 months ago
    Fantastic service! There was a problem with the first laptop caused by the distributor. Just Laptops immediately paid for overnight shipping to return it, then sent the next one with overnight shipping as well along with a free mouse :) Best service and cheapest products by far!
  • 2018-09-18 - One year ago. User reviews before this time are not included in the rating.

  • Perfect
    1 year ago
    Great customer service, fully range of different types of laptop for me to select, they also gave really professional advise on what model i should buy.

    Highly recommended and will definitely go back again.
  • Terrible
    1 year ago
    Updated: 1 year ago
    Really bad experiences dealing with his company recently. We had a agreed to reserve tablet with them for three days and also investigated a repair job with them for another computer. They sold the reserved product to someone else after a day, made up a story about a defect of that product that was quite obviously not true (as tablets do not have internal power units as they claimed and it worked perfectly fined when we looked at it a day earlier. Nor did they tell us about having sold it already until we drove for an hour to the store during work hours. Would not try to buy from them again and our company will also seize to do business with just laptops. Not recommended at all.
  • 2 years ago
    Updated: 2 years ago
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    Updated: 2 years ago
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  • Perfect
    2 years ago
    Updated: 2 years ago
    A friendly up and coming computer shop. Great prices, great laptops, very customer oriented.
  • 2 years ago
    Updated: 2 years ago
    This user review is under investigation
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    Updated: 2 years ago
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  • Perfect
    2 years ago
    Updated: 2 years ago
    Really great customer service. Good range with the best prices. Highly recommended.
  • 2 years ago
    Updated: 2 years ago
    This user review is under investigation
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    Updated: 2 years ago
    This user review is under investigation
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    Updated: 2 years ago
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  • Perfect
    2 years ago
    Updated: 2 years ago
    very good shop ,really nice service.
  • 3 years ago
    Updated: 3 years ago
    This user review is under investigation
  • Perfect
    3 years ago
    Updated: 3 years ago
    Thanks Neil, at Glenfield, for the such professional and friendly service provided. We got more than we expected and bargained for with affordable prices. This was an overall super great service.
  • Excellent
    4 years ago
    Updated: 4 years ago
    Dealt with Neil at the North Shore branch, and wow, what service - put up with all my back and forth, arranged free delivery and a bag for a new work laptop. AAA+++
    Highly recommend - will use for any future laptop purchases outside of our "normal" work procedures :)
  • Perfect
    4 years ago
    Updated: 4 years ago
    Bought MSI laptop. Excellent and friendly customer service. Threw in an huge and expensive laptop bag for free. Gives me confidence in MSI brand.
  • Perfect
    4 years ago
    Updated: 4 years ago
    Finally i bought a laptop the right way. I called just laptops and gave a checklist of all the short comings i have had with every laptop i had owned. Things that are easy to forget when you walk into a store like backlit keyboard and bluetooth.

    My requirements/wish list were as follows:
    14"
    gigabit ethernet
    wireless n 5ghz
    ssd
    bluetooth
    usb 3

    Within 10 minutes i had an email with the best 2 options from the sales assistant Nick, a very concise (just 2 laptops) list.

    One of the models was near perfect and a very reasonable price and was upgraded with extra ram while i waited in store. The only drawback was no ssd drive, however the laptop can be upgraded very easily with an msata card (128GB to run OS) without removing the original drive. I also ended up with a higher resolution (1080p) led display that has 10 finger multitouch...nice!

    I will be shopping at Just Laptops again, friendly expert staff, central location in Newton and ample parking.

    A great experience.
  • Perfect
    5 years ago
    Updated: 5 years ago
    Purchased AOC 28" 4K monitor today. Price was the best among all Auckland IT retailers. I phoned to make sure the stock is available. They phoned me back within 10 minutes with information I asked including detailed warranty information. When I went to collect the item, they had everything ready for me. I will definiately go back to Just Laptops. And yes they do whole lot of other things than just laptops.