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This shop is located in New Zealand. Prices are shown in NZD. You can communicate with this shop in English.

Detailed information PriceSpy members have rated XP Computers Warehouse (3.50)
Order by:
  • Very Poor
    11 months ago
    Updated: 11 months ago
    This is a review for XP Computers / 2moro & IT (they are the same company with 2moro being the online side)

    Ripped me off for $30 for absolutely not doing anything I told the guy to do. which were:

    Check PSU for overvoltage issue.
    Check PCIE x16 slot on Motherboard
    Check Graphics card if it is working.

    It took a whole week without any update (I wrote down my mobile number btw) then decided to drive there. Only to be told that it's a bad PCIE slot, when I highly doubt he actually did any work on it, being he never even checked the GPU or the PSU for faults.

    Then has the audacity to tell me I'm lucky he was only charging me $30, when it's normally $46.

    When I bought this PC from them six years ago I believed I got the best deal possible. But after 6 years and and knowing a lot more about PC's, by talking PC building enthusiasts on Tom's Hardware etc and by following people like JayzTwoCants, Linus, Bitwit, Paul's Hardware, Tech Yes City and many more, that XP Computers / 2moro & IT ripped me off.

    - Motherboard with only one PCIE x16 & x4 slot. The rest are PCI slots.
    - Horrible Case (Raidmax Blackstorm) horrible airflow and they took out the 230mm fan that normally came with the case which worsen my temps
    - Cheaped me out on the Power Supply Unit. Acbel Polytech PCB027 550W ATX Power Supply, which is a brand I have been told is one of the many, you AVOID at all costs as they actually deliver much less power than the one advertised and the risk of it shorting, dying and taking your components out with it, or worse, cause a huge fire. XP Computers / 2moro & IT claims this a 600W PSU.

    f could leave negative stars rating as well I would.
  • 2018-10-19 - One year ago. User reviews before this time are not included in the rating.

  • Excellent
    1 year ago
    I have been buying direct from the XP store in Newmarket for many years. Always had good service and reliable product.
  • Poor
    3 years ago
    Updated: 3 years ago
    In stock information is not accurate. Credit card charged, refunded, wasted time.
  • Perfect
    4 years ago
    Updated: 4 years ago
    Great store with full of Logitech products, recommended!
  • Perfect
    4 years ago
    Updated: 4 years ago
    the mouse you guys recommend to me was perfect, moving smoothly and quickly respond. can not be better, thanks ~
  • Terrible
    5 years ago
    Updated: 5 years ago
    Pricespy and their website show as items in stock, however when I visited the store they did not have any. Misled and annoyed at having gone out of my way to find what I wanted was not there. Staff also were not helpful. No effort to help find a similar product.
  • Terrible
    5 years ago
    Updated: 5 years ago
    I had high temp issues with my CPU which I assumed was due to the thermal paste drying out after 1.5 years. So I took my PC over to the shop to get the thermal paste reapplied. They charged me $40 and they said come back tomorrow to pick it up. I went there the next day to pick it up and they said everything is good. I took my PC home and plugged it in and my temps were still the same (about 50c idle). I was furious and I thought maybe it was the cooler. So I removed my Corsair H60 pump from the CPU brackets and took a look. What I saw was one of the worst thermal paste jobs ever. The thermal was wasnt fully spread out. It was all to the left of the CPU and the right side was clean. I cleaned it up and reapplied the paste myself and now my idle temps are about 20c and 44 at full load. These guys are horrible and I would only consider them for parts and not for service because they have no idea on what they are doing.
    Note: They had no idea on how to Reset my BIOS/Clear CMOS on the Crosshair V Formula which if you own it you would know that there is a button for reseting CMOS. However on the bright side. they do have excellent prices on some components.
  • Very good
    5 years ago
    Updated: 5 years ago
    Like a few others have mentioned, I experienced a hiccup regarding stock, while their website said it was in stock, it was not. They send an email suggesting you do not make the payment until you get a confirmation of stock email, but unfortunately this was placed in my email's spam folder. This meant I went ahead and made the payment. However once I got an email saying the product wasn't in stock, I emailed them back regarding the issue, and they refunded me within half an hour, so I am quite pleased with that. Their website was perhaps a bit out of date, but then again, in my experience, so are many other sites, just make sure you wait for the email regarding stock. Their support was quick and responsive, and I would have no problem using them again.
  • Perfect
    6 years ago
    Updated: 6 years ago
    I love these guys. Have never had any issues and have been ordering big items. Delivery is always very fast.
  • Perfect
    6 years ago
    Updated: 6 years ago
    Bought a lot of parts from this store over the years, haven't had to return any of them so far. Can't really comment on online ordering, I go in buy part leave, painless.
  • Acceptable
    8 years ago
    Updated: 8 years ago
    i have brought many things from them which are still great, but i try to stay away from them due to service.
  • Perfect
    8 years ago
    Updated: 8 years ago
    what can i say great service
    thanks to duncan and the team
  • Perfect
    8 years ago
    Updated: 8 years ago
    Great store - Cannot understand how they rate badly by others as they are really great to deal with!
  • Poor
    8 years ago
    Updated: 8 years ago
    I bought a joystick from them a while ago and they wouldn't accept responsibility for a fault.

    My friend actually took them to Small Claims court a few years ago to make them pay out for a different item.
  • Very good
    8 years ago
    Updated: 8 years ago
    just got the Sidewinder X5 from them price was ok
  • Very good
    8 years ago
    Updated: 8 years ago
    Very quick response to email. Ordered whole system from them for a very good price, runs well.
  • Decent
    9 years ago
    Updated: 9 years ago
    Incorrect Stock status, still unchanged even once they told Me about it, But refunded my money in 2 days. Average site
  • Terrible
    9 years ago
    Updated: 9 years ago
    USED goods sold as 'NEW' - Don't Trust XP Computers.

    I bought a hard drive from XP only to find that it was NOT NEW. It was full of another customer's personal documents, photos, emails, Windows install etc.

    It could well have been damaged or worn by what was clearly long term use by this other person.

    This time XP was careless in not wiping the drive, allowing me to find out - but who knows how many more of their products are secretly second hand? Don't take the risk - shop elsewhere.
  • Terrible
    9 years ago
    Updated: 9 years ago
    They're crap took weeks to get a refund for an item they couldn't supply I ended up having to take take them to an collections agency to get my money back
  • Very Poor
    9 years ago
    Updated: 9 years ago
    The card I ordered from their website that said "In Stock" was infact out of stock. So had to e-mail back and forth and sort out a substitute.

    It took another couple of days for them to be happy that it was actually my credit card I was using. (They wanted a pic of my photo ID or "atleast" a landline call from me.. something I have never ever heard before)

    And when the item finally arrived it was left outside, leaning against the door of the business it was delivered to, 2 metres away from the footpath and 4 metres away from a busy road. No signature required for my $450 GFF card. $16 for postage well spent.
  • Acceptable
    9 years ago
    Updated: 9 years ago
    I was a little put off with the photo ID thing, so rang them and they ignored it (not sure what that's about). They then shipped the HDD that day and followed up with an email advising shipping number and details.

    However, my HDD was shipped in a soft plastic bag with no bubble wrap, just a thin layer of foam. For the $8 shipping I would have preferred a box with packing material, especially for a HDD.

    they also shipped the wrong HDD, and then got me to return it to them (with refunding my shipping) and shipped the new one. So no problems here, and good communication, but the BOX that i sent the HDD back in and the packaging foam was again discarded for a plastic bag.

    The quality of packaging is what reduced my overall score, otherwise it'd have been a 9.
  • Very good
    9 years ago
    Updated: 9 years ago
    Prompt shipping, it was nice they let me know when my 5850 dispatched. The only thing I didn't like was that it was shipped in a clear plastic bag, which the courier man was quite prepared just to leave at the door. Other than that very happy.
  • Excellent
    9 years ago
    Updated: 9 years ago
    I have bought a few things from this store over the past 3 years and have never had any problems. It's great that they have an actual retail store you can pick up from.
  • Terrible
    9 years ago
    Updated: 9 years ago
    They are showing stock for items and when you call them they say it is not actualy on stock.
  • Terrible
    9 years ago
    Updated: 9 years ago
    Requires you to email them pictures of yourself if you want to use a credit card for payment!

    Save yourself the hassle, spend a couple of extra dollars and shop elsewhere.
  • Perfect
    9 years ago
    Updated: 9 years ago
    VERY happy with my purchase,Great place to deal with. Good fast service,Good prices.Will buy from again
  • Perfect
    9 years ago
    Updated: 9 years ago
    Been trade with this shop over years very good price and same day delivery service. really good comments on purchase a new computers ,have option for pick up, very good price, 10+ for this online shop, will deal again.