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NZ Owned & Operated
NZ's Fastest Delivery
4.9/5 Google Customer Review

https://www.mightyape.co.nz

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This shop is located in New Zealand. Prices are shown in NZD. You can communicate with this shop in English.

Detailed information PriceSpy members have rated Mighty Ape (8.35)
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  • Very good
    2 months ago
    Mighty ape is my (and my sons) favorite retail therapy website! Great shipping and huge range of stuff.

    Customer service is a bit hit or miss, but i very rarely have a problem with them to begin with
  • Very Poor
    2 months ago
    Warning. I would avoid this vendor. Product was ordered, and a partial shipment was sent. It was damaged. The balance of the shipment which was food was shipped almost a month later after the balance of the order was cancelled. They had billed the entire amount up front despite only shipping part of the order. At first, they blamed the lockdown for not being able to ship food...then they admitted they had coded the product incorrectly as non-essential....then they ignored cancellation/refund requests and shipped the aged and unwanted food product anyway. Mighty Ape does not seem to have/publish a phone number to call, and emails get either ignored or unread...and the company does whatever it wants to do ignoring the customer request. It is a dodgy company and I would recommend avoiding it at all costs.
  • Very good
    2 months ago
    I've bought various things from Mighty Ape over the past 5 years or so, and the experience has generally been pretty good.

    Price: Mighty Ape's listed prices tend to be on the higher side of things, but not outrageously high. I understand they are usually willing to match prices offered by other stores. I have only used this feature once.

    Shipping: Usually pretty rapid, and reasonably priced. I have had one or two issues with items being damaged in transit through insufficient packaging.

    Customer service: Their customer service is good. So far, whenever something has gone wrong with one of my orders, they have put it right in an entirely satisfactory manner. It does often take a day or two to get a reply to an email though.

    In short, they often cost a bit more than other stores, but given that that higher cost appears to translate into better service, I believe it's well worth it. Recommended.
  • Very good
    4 months ago
    Same day shipping is amazing!
  • Perfect
    7 months ago
    Mighty Ape is like New Zealand's Amazon, except even friendlier to Kiwis. I love Mighty Ape. Their service is top notch, and their delivery choices is amazing - I can opt for same day evening deliveries for stuff I can't wait for! Love Mighty Ape, and most importantly, it's a New Zealand business, and I'm more than happy to support them!
  • Perfect
    8 years ago
    Updated: 7 months ago
    Always great, never any problems
  • Barely acceptable
    7 months ago
    Mightyape has slipped over the past few years.

    They are losing their niche market and becoming more like the many other generic companies in terms of deals and what they stock.

    They are usually really good, but I have had some really bad experiences that have tarnished their reputation for me.

    Recently I have purchased a limited edition item that ended up not arriving they kept cancelling my order without notifying me, and when I enquired they would set it back up and tell me it was in the mail - I could have bought it from anywhere else but by the time they admitted the order never existed and they had been having trouble with their third party my order it was out of print, their customer service in that case was rude and unprofessional (which is unlike mightyape) but it really made me realise how they are not as great of the store they once were.
  • Perfect
    7 months ago
    Always consistent and quick, and great pricing!
  • Perfect
    7 months ago
    Excellent quick delivery and competitive pricing. Highly recommended.
  • Perfect
    7 months ago
    Always great service!
  • Perfect
    1 year ago
    Updated: 7 months ago
    Ive been using Mighty Ape for some time now and know they will always better a minimum price found on PriceSpy.
  • Perfect
    7 months ago
    Always a pleasure to deal with Mighty Ape. They are always quick to answer questions and sort out your problems. Also very quick delivery and a great range of quality products. Thanks Mighty Ape.
  • Perfect
    2 years ago
    Updated: 7 months ago
    Great to deal with, pickup from Silverdale is super fast.
  • Perfect
    7 months ago
    Been shopping with Mighty Ape from day one very friendly if you pick up and if delivered it is super fast delivery big range of items at good prices
  • Perfect
    7 months ago
    Always amazing service
  • Perfect
    7 months ago
    Best and easy. Easy to ask staff to sort out if I have a problem.
  • Perfect
    8 months ago
    I bought few products from them. Never had a single problem.
  • Very Poor
    9 months ago
    Ordered on friday - system said that it would be delivered on monday. Checked monday afternoon... not dispatched yet. Would have ordered it from somewhere else had I known.
  • Perfect
    11 months ago
    All good. Competitive price, communication was good and delivery was prompt. Recommended.
  • 2019-07-15 - One year ago. User reviews before this time are not included in the rating.

  • Decent
    1 year ago
    didn't get the same day shipping i paid for but they sorted it out pretty quick. i didn't need it straight away anyway so it's not too bad
  • Perfect
    1 year ago
    quick order and receive package safely.
  • Perfect
    1 year ago
    Awesome product range, delivery and prices. favourite online store
  • Excellent
    1 year ago
    Bloody good web store. Great clear and fast site, superb logistics and shipping times - spot on. Generally good prices too. My preferred online store in NZ.
  • Perfect
    1 year ago
    Updated: 1 year ago
    I always buy my items from Mighty Ape. Their customer service is top notch, and delivery is always on-time. If it isn't they will give you a full refund of delivery and a free delivery code.
  • Perfect
    1 year ago
    The Mighty Ape team is awesome, they’re quick to work through any issues that come up.
  • Perfect
    1 year ago
    I regularly buy from mighty ape, never had a single problem, like how they will price match to. Top company.
  • Perfect
    1 year ago
    the best online shop out there
  • Perfect
    1 year ago
    known mighty ape for few years
    Great customer service
    Handy payment on pick up
    Just great place to shop
  • Perfect
    1 year ago
    I've been a long time customer of Mighty Ape, and while I have had a few problems, they have been few and far between. Whenever a problem occurs, the customer staff have been helpful and quickly solved the issue to my satisfaction.

    I trust Mighty Ape to the point where I am a member of their "Prime Ape" program, and order multiple times a month through them.
  • Perfect
    1 year ago
    Like Mighty Ape. Always able to get fast delivery on next day, if not same day. They are able to price match all products as well.
  • Very Poor
    1 year ago
    Updated: 1 year ago
    24hr delivery guarantee was not met, it was 3 days late. no contact phone number. generic emails. however they refund the $3 delivery charge when customers complain.
    goods arrived faulty. The support staff was nice. They kindly sent a courierpost label to send the goods back to be "assessed by their supplier". Now gotta wait 10 days to see if they will give me a refund.
    Overall experience have left a sour taste I gotta say.
  • Perfect
    1 year ago
    Bought some awesome beQuiet! parts through Mighty Ape, prompt delivery and very happy :)
  • Thank you so much for the feedback! We really appreciate it :)

  • Perfect
    1 year ago
    Updated: 1 year ago
    I have always bought from these guys. They have awesome customer service. I asked for an ETA last time and the date they advised was the exact date that it arrived. Will definitely keeping shopping here.
  • Very Poor
    1 year ago
    Pre ordered a game 4+ months ago, can't play it on release day as they send it at the last possible time on the day before it is playable. Game can't even unlock early, so sending it a day earlier would not be a problem. Will never shop here again.
  • Very Poor
    1 year ago
    I purchaised a laptop 9 MONTHS AGO from mightyape and ever since IT HAS BEEN BROKEN and I have been emailing and sending it back to them (3 TIMES) And they won't refund me! They keep saying that its fixed so they dont have to do anything and that they can't find the problems that I have and it is affecting my University work, my mental health, and takes away my patience with this company. Awful customer service, I saved for 2 years from my part time job in between studying, and to have my first ever large purchase to be followed by this is beyond dissapointing. I will never shop from such a place again and I will not stop pestering until I get my 1900 dollars back.
  • Very good
    1 year ago
    Never had a problem with goods or shipping. Communications is pretty solid. Have not had to resolve any 'issues' as yet so will upgrade rating if I get a chance to try this aspect of Mighty Apes service and it warrants it.
  • Perfect
    2 years ago
    Not always cheapest, but consistently fast. The Primate membership offers free shipping for $4 per month. Useful to join for a few months if you're looking to buy a few things. I paid for the 3 month membership, and just a couple of orders to a rural address (which normally attracts a postal surcharge) have made it worthwhile.
  • Terrible
    2 years ago
    Updated: 2 years ago
    I would not recommend anyone to buy motherboards from these guys.

    No 1. They take ages to send the goods
    No 2 Their goods were faulty and they do not even accept that. Because of the one i bought was sent to them twice and lastly when i sent it they say the pins were broken. I am sure that is how they sent it. and no wonder it didn't work.
    No 3 When I went to the technicians to check they said another guy had come before who had bought the motherboard that didn't work. So I was very convinced it was their fault.
    No 4 Their products are refurbished.
    No 5 They do not know customer service.
    No 6 There is no phone number and they never ring you and hide behind the emails and say it is not their fault.
    No 7 They just do not give you a solution back.

    I bought the CPU and the RAM . They both seem to be working as it was tested.
    But I will not recommend anyone to buy a mother board. I just have wasted $ 420 with them. Its a shame that they do not help the customer with the solution.
  • Perfect
    2 years ago
    Updated: 2 years ago
    Great, consistent service.
    Delivery is prompt, items are always packaged thoroughly.
    Customer support is rapid and helpful in solving a variety of issues.
    Can fetch things at great prices if you keep an eye on price drops.
    Highly recommended.
  • Very good
    2 years ago
    Updated: 2 years ago
    Not always the best prices, but their shipping is speedy, and the site is well designed - only really needing more search and category options to break down and view only what I want. Their support staff are friendly and helpful, with every problem I've ever had always being resolved to my satisfaction.
  • Thanks for the feedback! I'm glad to hear you've found our support team to be up to scratch, and I hope we can continue to be of great service. I've also passed along your suggestions and hopefully we can continue to improve on our site and the experience we offer :)

  • Perfect
    2 years ago
    Updated: 2 years ago
    Super fast delivery. Excellent help staff, any issues have always been resolved.
  • Excellent
    2 years ago
    Updated: 2 years ago
    I enjoy shopping with Mighty Ape. The web store is friendly. Products have plenty of information and reviews are common. The availability of products and expected-delivery are all prominently stated. My most recent order was a pre-order, and I received explicit status emails through to shipment. Prices are competitive. I would choose Mighty Ape even if I had to pay a bit more because I trust them.
  • Perfect
    2 years ago
    Updated: 2 years ago
    Fast, efficient and friendly service! Their price-match feature is the best!
  • Excellent
    2 years ago
    Updated: 2 years ago
    Prompt service good experience so far. Look forward to more transactions
  • Very good
    2 years ago
    Updated: 2 years ago
    Always have a good experience when shopping Mighty Ape. Often find their prices competitive and never had a complaint with delivery or product.

    recommended
  • Good
    2 years ago
    Updated: 2 years ago
    These guys have usually appeared in the top 4 cheapest places for the things I've bought. I've purchsed 6 items from them, all of them matching what is advertised online. Their automatic email system is one of the best I've seen, giving prompt and updated info. There have been times where I've needed to contact their support, and it's been slower than I'd like, but I'd still consider them a place to buy with no hesitation.
  • Perfect
    2 years ago
    Updated: 2 years ago
    I live reasonably close to Mighty Ape so tend to pick up my orders. I find their system works pretty well. I order as a pick up, they send me an email when its ready to pick up, I drop in and 5-10 minutes later (depending upon how busy they are), I have what I ordered.

    Never had an issue with them and like others here I have bought a few things from them over the years.

    they aren't always the cheapest but they are similar to the JB's and the WH's and they are reputable in my opinion (and they have a physical location you can access which I thinks important).
  • Perfect
    2 years ago
    Updated: 2 years ago
    fast
  • Very good
    2 years ago
    Updated: 2 years ago
    Have bought lots of stuff from these guys over the years, never had any problems. Shipping is pretty consistent which is always nice.
  • Acceptable
    2 years ago
    Updated: 2 years ago
    Ordered items all tagged as in stock on a Friday and paid for Saturday delivery. Then, without being notified, one major component was split for delivery at a later date due to being on back order thus making Saturday delivery meaningless...I feel I did not receive the service I have paid for.