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http://www.dtconline.co.nz

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This shop is located in New Zealand. Prices are shown in NZD. You can communicate with this shop in English.

Detailed information PriceSpy members have rated DTC Systems (9.12)
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  • Perfect
    4 months ago
    Competitive pricing, as mentioned by others. Item wasn't in stock so Scott offered me an upgrade to a more expensive item. Delivered the next day!
    Great communications and great customer service. I recommend DTC.
  • Perfect
    8 months ago
    delivered quick and had great service
  • Perfect
    8 months ago
    Competitive (if not cheapest) pricing, Free freight, but the best of all, extremely fast service. Ordered Friday afternoon, delivered first thing Saturday morning.
    Ordered Sunday afternoon, notifications that it was packed and ready to ship first thing monday morning.
    Im moving from PBTech to DTC for all my items now. This is the Ascent of old days (ie cheap and free freight with quick delivery).
  • Very good
    9 months ago
    Nice little shop great service good with small notebook repairs
  • Perfect
    10 months ago
    Local supplier tried to give me a sub standard RMA corsair psu. DTC stepped in and replaced my PSU with a like for like product.
  • Perfect
    10 months ago
    Super fast delivery, emails sent every step of the way, including link to courier. Fantastic service
  • 11 months ago
    This user review is under investigation
  • 11 months ago
    This user review is under investigation
  • 11 months ago
    This user review is under investigation
  • Perfect
    11 months ago
    Insanely fast processing and shipping, keeps you updated with the status of your order. 10/10
  • 2018-10-20 - One year ago. User reviews before this time are not included in the rating.

  • Perfect
    2 years ago
    Updated: 1 year ago
    Fast service, excellent packaging, good prices, and free shipping. Will definitely deal with DTC again.

    14th July 2018 Repeat customer because of the great service.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Great store. Fast service
  • Perfect
    1 year ago
    Updated: 1 year ago
    Bought multiple PC Parts from DTC, all arrived quickly and working, would recommend everyone use this site whenever possible as they are more reliable than any other company I have ordered parts off(Tied with Mighty-ape), Although parts that come from their supplier rather than them take a little too long to arrive, other than that they are by far the best company out there for online shopping for electronics and PC Parts.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Excellent service, would recommend.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Awesome place to score computer components from, price matching and everything. Can't complain at all.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Excellent service and beyond, DTC Systems even rang me and gave me much needed advice and extra labour.
    I am very happy to recommend DTC Systems, and will be shopping with them in the future.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Bought RAM from them a few years ago (sorry for the late review). Didn't work, so went back. Seems my mobo could not take the RAM due to it's limits. So the guys at DTC tested, swapped and got another lower size RAM working. They refunded the difference. Very friendly and great customer service.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Fast responses, good service, fast delivery. Cheers
  • Perfect
    1 year ago
    Updated: 1 year ago
    I had an extremely pleasant experience with DTC. The service was fast consider I ordered my product over a long weekend, and the help desk was very helpful when I contacted them to check on my order.

    The product I ordered arrived the very next day it was dispatched without much drama, though a corner of the box was crushed, the product inside was undamaged thanks to its internal packaging.

    The only thing I wish could be improved was the out of stock item replacement process. When I ordered a Gigabyte GFX card I was informed it was out of stock and was offered an equivalent ASUS card. However, I was surprised when it arrived that it was physically much bigger than the card I originally ordered.

    In the end, I managed the squeeze the card into my computer and, to be fair, the whole affair could've been avoided had I been more careful, and my rating reflect that. But selfishly I do wish there was a bit more safety check at their end as well.

    All in all, I was very happy with this store, and will definitely buy from them again in the future. (And be more careful)
  • Perfect
    4 years ago
    Updated: 2 years ago
    Quick to answer the phone. Ordered several items with no problems whether in stock or in stock with supplier. I identified one small faulty part within a case and after phoning the shop they sent a replacement part immediately by courier without me having to send the original back. Thank you for the excellent service.
  • Perfect
    2 years ago
    Updated: 2 years ago
    Excellent store!
    Cheap prices, prompt shipping and great packing.
  • Perfect
    2 years ago
    Updated: 2 years ago
    A couple of great blokes who run the place. Fast communication as well as shipping, great prices too! I keep finding myself coming back to them for my PC parts. Highly recommended.
  • Perfect
    2 years ago
    Updated: 2 years ago
    Everything was prompt, even returning process was smooth, and staffs were very kind and nice.
  • Perfect
    2 years ago
    Updated: 2 years ago
    Really great service - products were dispatched immediately. Their website was really easy to use and made buying easy.
  • Perfect
    2 years ago
    Updated: 2 years ago
    VERY GOOD SERVICE , WELL DONE JEFF
  • Perfect
    2 years ago
    Updated: 2 years ago
    Top-notch customer service, the best I've seen so far in NZ. I was getting replies to my email queries within the hour on WEEKENDS. Wide choice of couriers in case you have a preference (I do, and I've never been given the option before), and super-fast delivery. Great range of products too; found my 1080Ti in stock while other places still had it on preorder.

    Needless to say, I'd recommend shopping here :D
  • Perfect
    2 years ago
    Updated: 2 years ago
    I had to sign up to PriceSpy to place a review for this store. First time purchaser from DTC and I'll certainly check their site first in the future for my tech needs. I placed an order mid-Wednesday afternoon and it was at my door before 8am Thursday morning. Free shipping on most items/orders, great communication with updates to the order and well packaged. Top notch service, great prices and super fast shipping. A++++
  • Perfect
    2 years ago
    Updated: 2 years ago
    bought PSU cooler and case off them. only PSU cooler showed up. they replied within 30 minutes of me sending the email and hand delivered the case later that day. courier company dropped case off 4 days later. they did such a great service to me i hand delivered them back the second case. AMAZING customer care
  • Perfect
    2 years ago
    Updated: 2 years ago
    great case and great service i ordered on a thursday night and arived before work on the monday great job guys i will use your services again
  • Perfect
    2 years ago
    Updated: 2 years ago
    Have used DTC Systems for awhile now ordering many different parts at great prices and free shipping. Love it. Great service and fast shipping. Best place to buy tech online in my opinion.
  • Perfect
    4 years ago
    Updated: 2 years ago
    Always like buying from DTC, they always know what they are talking about and are always willing to help, delivery was fast on all items purchased

    Also added bonus of a 2% discount when purchasing via bank transaction and free shipping on most orders make ordering from these guys a no brainer.

    Ordered a cooler master hyper 212 evo, Not only did they send my order insanely fast with a track and trace number but they upgraded me to the newer better 212 X for free as they were out of stock of the evo.

    Have had to return a product a year later due to it becoming faulty, not only did they ship out the new product the day i sent my broken one to them (with a track and trace number) but they gave me an Upgrade to a better model and waved the difference as a Christmas present. My new favorite store hands down.

    Would highly recommend, these guys rock.
  • Perfect
    2 years ago
    Updated: 2 years ago
    Excellent in all regards, best price, great automated communication stages and fast delivery. Glad i decided to give them a try.
  • Perfect
    2 years ago
    Updated: 2 years ago
    Fast service, prompt email updates, good packaging and very competitive pricing. I can't fault anything.
  • Perfect
    3 years ago
    Updated: 3 years ago
    Always a good experience with Scott and Jeff. Thanks guys
  • Very good
    3 years ago
    Updated: 3 years ago
    My experience with DTC systems was near-flawless.

    Now, it should be noted I completed my order with them over a month ago, but I'm sure they're still as great as when I purchased from them to this day. So, why do I expect this?

    DTC Systems has truly figured out how to do business effectively. They are fast, flexible, easy to deal with, and competitive. The website is also well made and kept up to date, which, in all honesty, I think should be a requirement now days for any business with a website.

    Moving on, through the process of making my order I communicated with Jeff several times (I'm the kind who will ask anything and everything when purchasing things) and every single time I was greeted quickly with a response. Price matching actually works as well and isn't a pain to do with DTC Systems either, both occasions I used it were a success and (once again) were completed with haste.

    I would happily recommend to anyone that they try DTC Systems whenever they're looking to buy components or other electronics they stock.

    I won't exclude the only problem I had with DTC Systems though, and honestly it wasn't really their fault. I ordered a keyboard but unfortunately it never arrived. I contacted Jeff and as expected got a quick response that he would look into why I hadn't received it yet as it'd been at least a week since it was meant to arrive.

    I still to this day do not know where that keyboard lies, but considering it was a cheap $15 keyboard I'd bought as a placeholder while I saved for something nicer, I wasn't bothered enough to investigate any further (I'd already bought another keyboard by then anyway).

    tl;dr: I wouldn't hesitate to buy from DTC Systems again, and I don't think anyone else should either. They're great!
  • Perfect
    3 years ago
    Updated: 3 years ago
    Ordered item on Tuesday. Paid by bank transfer on Wednesday. Received item today (Thursday). Very fast!

    Excellent communication by them. They email you your order status throughout the order process from order, payment, pending shipment, and when order shipped.

    Doesn't get any better!

    Only minor issue (nothing to do with DTC) was the item was a signature delivery, and the courier signed on my behalf without my knowledge and left the package in the letterbox while I was at home. Naughty courier!
  • Perfect
    3 years ago
    Updated: 3 years ago
    Fast and efficient, with great pricing too. Free shipping is great. Happy to recommend. Cheers!
  • Perfect
    3 years ago
    Updated: 3 years ago
    Was uncertain about something to do with my delivery, so I sent an email to enquire - was met with a fast, polite and helpful response. Products arrived relatively quickly and were in great condition. Great pricing... great service... oh, they offer free shipping too!
    Would recommend shopping here!
  • Perfect
    3 years ago
    Updated: 3 years ago
    My shopping experience with DTC Online was quick and straight forward. The ordering process was simple and order confirmation was prompt as was the shipping notification. Item shipped pronto and received the next day. They had taken the time and effort to wrap the box in several (read MANY) layers of plain white paper so that you could not read what is printed on the box itself, and put "Fragile"/"Glass" stickers on it. I highly recommend this online shop. Fantastic job DTC!
  • Perfect
    3 years ago
    Updated: 3 years ago
    Ordered a new keyboard and some RAM yesterday am. The RAM was shipped within 40 minutes of me ordering. Keyboard just arrived this morning. Great service. Have used them lots before and will definitely use again.
  • Perfect
    3 years ago
    Updated: 3 years ago
    excellent communication and fast processing. One of the first stores to have the videocard I was waiting for
  • Perfect
    3 years ago
    Updated: 3 years ago
    Bought a router...paid late in the afternoon, payment was processed within 30 minutes and order sent out early the next day (with 1 day shipping).
  • Perfect
    3 years ago
    Updated: 3 years ago
    Easy to deal with. Quick delivery and easy returns.

    I bought a PSU from them which had a noisy fan. I explained the problem with the noise and asked if they could replace it with another brand. They sent an alternative branded replacement out the next day and emailed me a courier ticket to send the old one back. No time or money was wasted during this process. Jeff even phoned me to rebook the courier after they failed to deliver to a business address on a Saturday. The returns process is usually where retailers let people down so I'd be happy to pay a premium to use DTC again especially for parts that tend to be unreliable.
  • Perfect
    3 years ago
    Updated: 3 years ago
    If you want PC parts, get them here! Fast shipping, reliable and excellent service! Bought over $1500 from these guys
  • Perfect
    3 years ago
    Updated: 3 years ago
    I had a list of items I wanted to get to build/upgrade my computer. I had previously sent my list to Paradigm PC, asking whether they could do a good price for me. To summarise the price offered by Paradigm, I could have gotten from other places, but I rather keep my purchase to one store for simplicity.
    To be fair I paid by credit card.

    Jeff from DTC, offered me a direct debit and a credit card price. He patiently explained the banks charged a percentage of the cost, of all credit card transactions. Jeff was fantastic with his communication, even replying to my email at 7:30pm, I was expecting a response the following day. Not only was his communication excellent, he was able to be flexible with his pricing despite me using a credit card. It was Jeff's excellent communication skills and willing to have some flexibility with pricing that impressed me and ultimately earned my money - my purchase was slightly over $4,000.

    The delivery was very prompt, having completed the order on Wednesday, the items arrived at my doorstep on 10:45am Friday morning in Wellington.

    Excellent service, I totally recommend DTC based on my experience.
  • Perfect
    3 years ago
    Updated: 3 years ago
    Simply one of the best shops in NZ.
    had ordered on Thursday evening, got my package next monday. Stayed in touch with parcel tracking infos, I would totally buy again from this shop.
  • Perfect
    3 years ago
    Updated: 3 years ago
    Sharp Price,Great Communication and Excellent Service. Totally Recommended.
  • Perfect
    3 years ago
    Updated: 3 years ago
    I voted this site for 2015 best online shop of the year.. Good coms.. Straight forward business and they do give price match and free shipment... Plus 2% discount!
  • Perfect
    3 years ago
    Updated: 3 years ago
    Fast, reliable and best price on the market.
  • Perfect
    5 years ago
    Updated: 3 years ago
    Another great experience.

    Bought a 21" ASUS monitor, then Scott went out of his way to help when I upgraded to a bigger model. Excellent communication.

    Thanks again.