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14 years of experience in
technology and repair, fast
shipping with great service

http://techcrazy.co.nz

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This shop is located in New Zealand. Prices are shown in NZD. You can communicate with this shop in English.

Detailed information PriceSpy members have rated Tech Crazy (4.17)
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  • Very Poor
    24 days ago
    Updated: 23 days ago
    Selling non existing item and did not contact me until I contact them from my end, slow communication, and lack of responsibility are bonus. I would never shop with them again. Don't be deceived by their price range for some products. I would stop anyone who want shop with their online store.
  • Perfect
    1 month ago
    I ordered 3 secondhand Google Wifi units from them. One of the three was faulty. They asked me to send it back, and I did. They offered to replace the item or refund a third of the amount I paid (plus postage). I opted for the refund, and I received it today. Thanks!
  • Very Poor
    2 months ago
    Terrible experience all the way through! From the get go they didn't have the phone I purchased in the correct color but offered a different color which was a shame but it is what it is. Then the phone broke and they refuse to repair it claiming water damage on a waterproof phone that was not subjected to anything near what the manufacturer described it was capable of. Just a comedy of excuses and misinformation, slow responses and general terrible service through emails too. I am headed to the small claims court now.
  • Very Poor
    3 months ago
    Very slow at resolving faulty items. Refurbished products are from different countries and don't work as should.
  • Barely acceptable
    5 months ago
    items on sale had different price on Sunday evening and Monday morning - I called to confirm and was told they’ll ring me shortly as some of the models were not displaying correctly on the website(showing at higher price). I called again after few hours and heard apologies as someone will let me know soon. No one ever did and today I heard that I’m welcome to make my purchases but as the sale ended yesterday it’s at much higher price. 2 stars for easy access to customer service, all calls answered quickly.
  • 2019-02-24 - One year ago. User reviews before this time are not included in the rating.

  • Perfect
    1 year ago
    Purchase Delivery
    Like the style of this.Thanks stocking it!!!
    Many thanks for fast delivery.
    Appreciated.
    Thank you
  • Perfect
    1 year ago
    Purchase Delivery
    Very friendly, unreal how quick the responses on my email inquiry's were as well (even on a Sunday). Pavneet has been most helpful and highly recommend. Purchsed Sunday night, delivered to me Tuesday
  • Very Poor
    1 year ago
    just did order apple 30w usb c type adapter for fast charge and price was so cheap and they just sent it without apple box and it was faulty

    just dont buy any product from techprice it can be good but i am pre sure it is 90% not a new product
  • Perfect
    1 year ago
    Purchase
    Overall very smooth experience. Exceptionally amazing customer service.
    Highly recommended!
  • Perfect
    1 year ago
    Purchase Delivery
    Super fast dispatch and shipping with quality products.
  • Perfect
    1 year ago
    Purchase Delivery
    Tech Crazy’s service is excellent. This is the second phone I’ve bought from TC and both times its service has been great. Immediate delivery and good communication. Recommend.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Purchase Delivery
    I ordered my Device online. I live in a rural area, but it was in my Mailbox within 2 days. Great service
  • Perfect
    1 year ago
    Updated: 1 year ago
    Purchase Delivery
    Excellent Service, great price and was more than accommodating for a difficult customer (me.) Will definitely shop here again
  • Barely acceptable
    1 year ago
    Quite a lot of miscommunication. On pricespy product said to be $1415. On the website it said the same. 3 days passed and I asked when it will arrive and for tracking number etc. The support team replied to my first email asking for the order number which I gave. 2 days later still no reply, so I emailed again with no reply so then messaged the Facebook page. The person there was lovely and said they will get on to it. Rang me later that day explaining there was a mix up and the product was actually a higher price, but they said they will still ship it to me at their expense (Which was lovely of them) because it was their fault the site hadn't been updated yet. I was told I'd be sent the tracking number that day. 2 days later still no tracking number so my partner called them and then later on that night it was finally sent to me. 2 days later the product has come, after lots of stress and anxiety. They helped as best they could but a bit more organisation and communication would highly benefit them. Can't say I'd shop here again for something of great value. Customer service was great but I can't say I overly enjoyed the whole experience.
  • Excellent
    1 year ago
    Updated: 1 year ago
    Purchase Delivery
    Very Good service, great price on a good product, very fast, ordered Friday lunch time arrived first thing Monday morning.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Purchase Delivery
    fast response and very helpful with queries and calls
  • Perfect
    1 year ago
    Purchase
    I found this store on PriceSpy selling Samsung Galaxy Note 8 on sale a couple of weeks ago so I contacted their website and Facebook page to check if they had a gold colour one in their Massey store (located inside the Challenge petrol station). The website admin replied to my enquiry the following day and confirmed they had the stock I wanted in their Massey branch. So I went there a couple of days later initially to inspect the product as it was the first time I dealt with TechCrazy and the store attendant presented me with a sealed box of a brand new ‘parallel-imported’ product (no display model on display).
    I was unsure of whether it was a genuine product and I said they only way for me to verify this is to have a look inside the box and inspect it. To my surprise the store attendant opened/broke the 'Samsung' sticker seal on the box and handed over the phone to me and in the end I was satisfied and purchased the product right away. Thanks for the great purchase experience, I'll be referring your store to my friends. And I'll check your store next time I want to purchase anything electronics and grab the ‘bargains’ :)
  • Perfect
    1 year ago
    Purchase Delivery
    We purchased a Kindle Paperwhite through Techcrazy. I highly recommend them, their communication was excellent with the questions we had, the price for the Kindle was the cheapest than elsewhere, others costing up to $229 so $169 was excellent. The delivery was incredible, I ordered it later afternoon & it was here the next morning amazing. Highly recommend them as a business.
  • Excellent
    1 year ago
    Fast Delivery, Such a great price. The item while not looking secondhand was sort of shop soiled. Manual was wrinkled, box was scuffed badly, no seal on box opening, settings had been loaded to NZ standards, and screen had some small scratch/scuff marks which wont come off. I think it was a display model. Usually the screen on a new item has a plastic protector on it. Still, relatively minor details, and still happy with the price. So really cant complain too much.
  • Perfect
    1 year ago
    Updated: 1 year ago
    Purchase Delivery
    Highly professional customer service. The entire experience was a breeze. Highly recommended!
  • Very good
    2 years ago
    Purchase
    Item arrived super fast. was helped out with internet connection issue quickly. Item seems to be a japaneese import although, condition excellent
  • Excellent
    2 years ago
    Purchase
    direct sales, no hassle, support staff available and attended to my queries immediately.
  • Excellent
    2 years ago
    Updated: 2 years ago
    Purchase Delivery
    Excellent communication and fast shipping.
  • Perfect
    2 years ago
    Purchase
    everything was on time
  • Excellent
    2 years ago
    Updated: 2 years ago
    Purchase Delivery
    I would have given 10 stars but for the fact that the address on the courier parcel was incorrect (256a instead of 265a).
    All arrived in excellent condition.
  • Barely acceptable
    2 years ago
    Purchase Delivery
    ++ fast communications & shipping, easy order process

    -- Item I bought was "ex-lease", second hand with a short warranty period, didn't realise until it was delivered. This was not made clear in the description, and is a bit shady.
  • Hi There, we are really sorry about the confusion and for mistake made on the invoice. it was our typing error, our all products comes with 12 months warranty. can you please contact us to sort it out?

  • Perfect
    2 years ago
    Purchase
    A++ customer service. Quick processing of online order and delivery. Had a few issues with purchase but Tech Crazy were so helpful and super quick to respond to my emails, and there were no problems when I needed to exchange the purchase twice. Wish more companies were so customer service focused.
  • Perfect
    2 years ago
    Updated: 2 years ago
    Good service, fast delivery and reliable and good price
  • Perfect
    2 years ago
    Purchase Delivery
    Would do business with again very good communication and very fast delivery and good price. Thanks