This company sells themselves as a "New Zealand" company and I should have looked further. If I had found what I see now of this company I would never have made a purchase from them.
This company has wildly fraudulent business practices.
First, they treated me like a criminal from the get-go. I made a purchase for over $1400 for a limited edition camera that was "in stock" which it wasn't in stock and was offered another product, offered for me to wait indefinitely, and offered a refund.
I expressed that yes, I wanted my money refunded, then all of a sudden they miraculously had the product in stock after a week of emails with them pushing back on the refund.
They then stated that if I wanted to "cancel" I would have to pay a $55 administration fee. so basically they are extorting money out of me. They also made a fraudulent charge on my credit card (less than a buck) that I was to go look up to prove who I am so they can approve the purchase that was over $1400. Even my bank said this is unorthodox and not standard business practices.
Basically they sold me something they didn't have, kept my money and me hooked on the line long after I requested a refund, then they changed the story and the rules of business engagement, and are now trying to extort an administration fee out of me.
I don't want the product from this company, have found an actual NZ company to deal with, and Becextech is now saying they are sending me the camera so I will end up paying a restocking fee and an administration fee for a product that they never had in the first place.
