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Filter "counts" show zero when any tickbox in same filter category


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#1

xaxazak
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Posted 25 April 2019 - 03:50 PM

For example, if you have a filter category with mutually-exclusive options A, B, or C, then ticking A makes the product counts for B and C (the number in brackets after the tickbox name) always show zero.

 

While this is technically due to them being filtered out (as they're not option A), it's somewhat counter-intuitive and not useful.

 

I would suggest that each tickbox within a given category being filtered should show the number of products available once the filters for other filter categories are applied.


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#2

cvikingsson
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  • PriceSpy

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Posted 26 June 2019 - 07:16 PM

For example, if you have a filter category with mutually-exclusive options A, B, or C, then ticking A makes the product counts for B and C (the number in brackets after the tickbox name) always show zero.

 

While this is technically due to them being filtered out (as they're not option A), it's somewhat counter-intuitive and not useful.

 

I would suggest that each tickbox within a given category being filtered should show the number of products available once the filters for other filter categories are applied.

 

Thanks for the feedback and sorry for the ultra sluggish reply! This is a known bug due to how we have set up the API.  It is something that we'd like to fix.


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